We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
The Contract Manager is responsible for the overall management of activities involved in the development/preparation and revision of the company's contracts/change orders with its sponsors. The Contract Manager manages a variety of clinical, services and related local and global contracts in accordance with company policies and procedures, applicable laws, and sponsor requirements.
Tasks may include but are not limited to: Collaborate with Business Development, Therapeutic Leaders, Operations, Finance and Legal departments to draft and finalize contracts/change orders and contract termination documents with sponsors. Lead and participate in conference calls to negotiate terms of an agreement, including the study budget, with the sponsor. Ensure the scope of work is defined correctly and reflected in the study budget. Ensure any changes are integrated into the main study contract efficiently and accurately. Revise final proposal budget to reflect agreed upon specifications to include minor changes to the budget including updates to sponsor bid grids, if used, to reflect the revised budget. Develop and/or modify service description text in addition to original proposal text, which collectively becomes the core contract/exhibit. Liaise with Project Management Lead and other functional departments in order to finalize timelines, project scope and associated costs. Interact/consult with Sr. Director of Global Proposal Development and Senior Management to obtain necessary approvals for special discounts (price increase deviations and bottom line discounts). Interact and consult with the Finance group to develop and obtain approval on payment schedules and payment terms. Obtain approvals for final budget/sponsor grids from Operations and the Therapeutic Leaders. Interact and consult with Legal to obtain Legal approval of contracts/change orders if necessary. Overall tracking/financial reporting of document status and values via routine updates to Salesforce and Worldwide's finance system. Ensure appropriate information distribution and discussion with relevant operational groups during contract/change order negotiations. Attend internal project handover meetings, if necessary, to document all necessary details for contract development and finalization.
Ability to work with minimal supervision with confidence. Strong planning, strategizing, managing, monitoring, scheduling, and analytical skills. Effective negotiation skills. Strong interpersonal skills in a fast-paced, deadline-oriented, and changing environment. Strong Excel skills; ability to manipulate and modify budget toll and client bid grids as required. Effective stakeholder management with cross-functional teams for process improvement and/or change initiatives. Strong communication skills, including the ability to articulate via the phone and in person with a high degree of professionalism. Out-of-the-box mentality where "making the impossible possible" is top of mind for any project involvement. Proactive person, ability to deliver, practical passion to perform always stronger and better. Metrics driven and goal oriented with a strong attention to detail. Good organizational skills; ability to prioritize, delegate, and evaluate work. Good networking and influencing skills. Flexibility and ability to adjust on the fly to new demands; sense of urgency. Ability to successfully lead and manage projects. Strong familiarity with CRM, especially Salesforce.com. Knowledge of general corporate business practices, commercial contracting principles. Prior exposure in Proposal Development and Business Development Operations.
Bachelor's degree or equivalent work experience. Two to three years of direct experience with CRO or pharmaceutical data; sourcing, integration, analysis, and reporting. Advanced Proficiency in MS Office (Word, Excel, PowerPoint). Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.
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