Job Description

Job Description

Job Description

Legal Operations Program Manager (Contract)

Duration: 12-Month Contract (Potential for Extension or Conversion)
Schedule: Full-Time, 40 Hours/Week
Location: Remote
Compensation: Competitive, based on experience

About the Opportunity

Our client is seeking an experienced Legal Operations professional to support a global legal team in managing legal spend, outside counsel relationships, alternative fee arrangements (AFAs), and strategic operational initiatives. This role is ideal for a candidate with experience in both law firm and in-house legal environments who enjoys driving efficiencies, negotiating with outside counsel, and implementing process improvements.

Key Responsibilities

• Partner with the Legal Operations Manager to support legal spend management initiatives across a global legal department.
• Negotiate Alternative Fee Arrangements (AFAs) on high-spend legal matters and identify additional cost-saving opportunities.
• Assist with training and education programs related to AFAs and legal vendor management.
• Lead and support Requests for Proposal (RFP) processes, including vendor evaluations and stakeholder interviews.
• Collaborate with legal and procurement teams to develop and standardize RFP templates.
• Build and maintain RFP templates within the organization's RFP management platform.
• Draft and maintain process documentation, workflows, playbooks, and best practices.
• Support rollout and management of Master Relationship Agreement (MRA) programs with law firms.
• Negotiate billing rates and pricing arrangements with outside counsel.
• Partner with cross-functional stakeholders to drive operational improvements and process enhancements.

Required Qualifications

• Bachelor's degree required.
• 6+ years of relevant experience in legal operations, legal project management, outside counsel management, or related areas.
• Prior experience working within both a law firm and an in-house legal department.
• Experience managing projects and programs with multiple stakeholders.
• Strong contract negotiation and vendor management skills.
• Proven experience benchmarking outside counsel hourly rates.
• Demonstrated legal pricing experience, including negotiating AFAs.
• Experience developing and implementing operational improvements and process enhancements.
• Excellent written and verbal communication skills.
• Strong analytical, organizational, problem-solving, and interpersonal abilities.
• Ability to work independently, manage competing priorities, and meet deadlines.
• Advanced proficiency with Microsoft Office and Google Workspace.

Preferred Qualifications

• PMP or similar project management certification.
• Experience supporting a technology company or technology-focused legal department.
• Familiarity with eBilling platforms.
• Experience using RFP management software.
• Exposure to Tableau or other reporting/dashboarding tools.

Success in This Role

Performance will be measured by:

• Timely completion of projects and deliverables.
• Accuracy and quality of work product.
• Successful management of legal spend initiatives.
• Effective stakeholder and vendor relationship management.
• Execution of negotiations and operational improvement projects.

Interview Process

• Round 1: Hiring Manager Interview (45 minutes)
• Round 2: Team/Stakeholder Interview (45 minutes)

Hourly: $70-90/hr

Benefits:
Depending on the specific client, location, and role, the benefits may include PTO, medical, dental, vision, term life and AD&D insurance, short-term disability and long-term disability, additional voluntary benefits, EAP program, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Additionally, you may be eligible for paid leave including Paid Sick Leave or other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Bonus eligibility and amount are based upon company and/or individual performance .

Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Pay Details: $70.00 to $90.00 per hour

Search managed by: Jenny Ade

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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